Shipping & Returns
Shipping Policy
At Maonny, we are committed to providing a secure and fast delivery service, wherever you are.
Delivery times : We process your orders within 1 to 2 business days.
Delivery times are estimated as follows:
Europe : between 3 and 7 working days
Outside Europe : between 7 and 14 working days.
These times may vary depending on the destination and unforeseen circumstances.
Shipping costs : Shipping is free within Europe. For other destinations, charges may apply. The exact amount, if any, will be displayed at checkout depending on the destination and weight of the order.
Packaging : Each item is carefully packaged to ensure optimum protection during transport. For valuable items, additional secure packaging is provided.
Order tracking : A tracking number will be communicated to you upon shipment to follow the progress of your delivery.
We make sure your purchases reach you quickly and safely. If you have any questions, please do not hesitate to contact us at contact.client@maonny.com
Return & Refund Policy
At Maonny, our return and refund policy is designed to ensure the complete satisfaction of our customers.
If for any reason you are not satisfied with your purchase, we offer a simple return process and a full refund, provided the item is undamaged and in its original packaging .
We believe that a clear refund policy is essential to build trust and reassure our customers throughout their shopping experience. Please feel free to contact us with any questions regarding our returns or refunds.